My husband and I used to stay at the Marriott Casa Magna located next door to Shangri-la. We watched Shangri-la go up and were extremely impressed as it is a STEEL beam constructed project, not the rebar you see in all the other projects going up in P.V. We originally bought in the 3rd tower, corner unit, 6th floor. We wanted higher but nothing was available. My husband asked Alexis if anyone wanted to sell a center unit, on a higher floor, to please call us back. We thought there was no way we would hear from them as they were sold out. To our utter amazement, Alexis called us back with a unit in the 4th tower, center unit, 11th floor and only charged a nominal fee for the upgrade (high floor, center units went for much more than the other units). The Silva brothers have been kind, professional, and helpful with every step in our purchase. We consider them part of the family. Our unit is perfect and we have had very few issues with it. We were so impressed with the service and construction, that we bought in Tres Mares, another property managed by the Silva Brothers. I would not live anywhere else, especially if the Silva Brothers were not involved. We have owned in Shangri-la for 5 years. If you are looking for a perfect location, and to deal with people who understand your wants and needs, along with wonderful service, there is no other place in P.V. that can or does it better. Doug and Dorsay Einung